If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

If the recipient has not checked in at the hotel on the delivery date, the order will be left at the reception & the order will be assumed as executed. If the person has checked out of the hotel by delivery date, the order will be assumed as executed & no refund will be made in such cases.For delivery of gift items to Wedding Ceremonies/ Marriage Halls, we may not be able to assure the delivery to the bride and/or bride-groom because of non-accessability of our delivery team to the couple. However, we shall ensure that the delivery is made to one of the responsible member of host. Also, if possible we shall provide you with the name of the recipient through our order confirmation mail.

* For Fix Time Delivery
Terms & Conditions for Fix Time Delivery:

    We cannot commit sharp/exact time for delivery. Order will be delivered +15 or -15 mins as per selected time.
    We required 3 hours lead time.
    We deliver on Sundays also.
    The above product will be delivered only in the cities mentioned in the List of Serviceable Cities.
    No deliveries would be done on National Holidays. The delivery of the same would be done on the next working     Day.
    We would attempt delivery of the items once. Incase the delivery is not executed during the attempt, due to wrong address/recipient not available/premises locked, the customer shall still be charged for the order.
    Please note that Flowers, Cakes and other perishable products are sourced locally at the delivery location.
    The image displayed is indicative in nature. Actual product may vary in shape or design as per the availability.
    Correct and elaborate Address (landmark) and contact number is must of the recipient for placing the order.
    In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date   and time.

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